Terms & Conditions
Definitions
The following terms shall have the meanings set out below:
Iring24 Limited trading as ‘’ SOTA Easykall’’
‘Agreement’ means SOTA Easykall offer; these general Terms and Conditions including any special Terms and
Conditions specified by SOTA Easykall, on which the parties agree SOTA Easykall will provide Services.
‘Customer’ means the party who makes an offer to SOTA Easykall to purchase the Services. ‘SOTA Easykall ‘.
‘Services’ means the SOTA Easykall branded services to be provided by SOTA Easykall as described in this Agreement.
- Supply of Services
1.1 orders shall be accepted by SOTA Easykall if received from Customers under the age of 18.
1.2 When the Customer places an order for Services it shall constitute an offer to SOTA Easykall for the Services; such
an offer is subject to these terms and Conditions of service.
1.3 SOTA Easykall shall not be obliged to accept any Customers order.
1.4 An Agreement for the Services shall only be formed once SOTA Easykall has confirmed acceptance of the
Customer’s order.
1.5 All Services are subject to availability and may at the option of SOTA Easykall be withdrawn at any time. - Price and Payment
2.1 SOTA Easykall will accept payment by certain Credit and Debit cards. Alternative payment methods may be
available upon request. In all cases SOTA Easykall requires receipt of cleared payment as a condition precedent to the
Agreement being effective.
2.2 Subject to clause 2.3 the prices payable for the Services shall be as stated in SOTA Easykall rate sheets current at
the date of the Agreement.
2.3 SOTA Easykall Ltd will use its reasonable endeavours to give not less than seven days’ prior written notice to the
Customer of any changes in the rates for the Services by publishing new rates at the website www.easykall.co.uk
2.4 All prices and rates are inclusive of Value Added Tax but exclusive of any applicable taxes in the country of
supply. The Customer will be responsible for paying any such duties according to the local laws and regulations
of their country of usage.
2.5 The Customer’s account may be topped-up at any time by making payments via the SOTA Easykall website or as
may be specified by SOTA Easykall from time to time. The Customer may only use the Service if there is a pre-paid
credit balance. Pre- paid calls are billed per minute. All charges for Services payable under this Agreement shall
be calculated by reference to data recorded or logged by SOTA Easykall.
2.6 Any credit on a Customer’s Service account which remains unused three (3) months after purchase shall
expire and will not be refundable and any bonus or promotional credit entered on an account shall be non-
refundable in any event.
2.7 Once purchased a prepaid credit balance is not refundable. SOTA Easykall will not refund any remaining value
stored on an account whether before or after its expiry date.
2.8 To use the EasySOTA Easykallkall service, you must make a connection at least once every 60 days. If you do not, your
service may be disconnected and you may not be able to use the service at all. Any credit on your account at the
time of disconnection will be forfeited. - Services
3.1 The Service will not be available unless the SOTA Easykall Application or SIM card is activated on the Customer’s
handset. If not, the Mobile Network Operator’s usual charges will apply.
3.2 The Customer undertakes not to use the Service for the transmission of any material which is or is intended
to be defamatory, offensive, abusive, seditious, obscene or menacing character, to be a hoax call to emergency
or other government services or in any other manner which constitutes a violation or infringement of the rights of
any other party.
3.3 SOTA Easykall will use all reasonable endeavours to ensure that the Service is available for use by the Customer at
all times during this Agreement, including without limitation to correct as soon as is reasonably practicable any
Service fault notified by the Customer, provided that:
3.3.1 SOTA Easykall reserves the right to interrupt a call at any time with a message indicating how much credit is left
on the Customer’s account; and
3.2.2 The Services will be subject to loss or interruption including without limitation interruption which is
attributable to any software, repairs, maintenance, upgrades, modifications, alteration or replacements.
3.4 The Customer is responsible for the accuracy of any order placed and for ensuring that SOTA Easykall has
sufficient information in order to full fill that order.
3.5 SOTA Easykall may suspend the Services and/or disconnect the Customer from the Network during any technical
failures, modifications or maintenance of the Network.
3.6 In order to use the Services the Customer may need to make calls, or send messages, from their mobile
device to an access number, or message gateway. These calls, or messages, may be chargeable to the
Customer under the Customer tariff agreement with their Mobile Network Operator.
- Liability4.1 Subject to clause 4.2 the total of SOTA Easykall liabilities arising under or in connection with this
Agreement arising from its negligence, its breach of contract, or its breach of statutory duty, under any indemnity
or howsoever caused shall not exceed the sum paid by the Customer for the Service in respect of which the
liability arises.
4.2 Notwithstanding anything to the contrary in this Agreement SOTA Easykall shall not be liable to the Customer under
or in connection with this Agreement for any corruption, destruction or loss of data, loss of goodwill, loss of
anticipated savings, loss of contracts, loss of revenue, loss of use, loss of profits, loss of business, for any extra
operating costs and expenses or for any indirect or consequential loss whatsoever or howsoever caused, from its
negligence, its breach of contract, or its breach of statutory duty, under any indemnity or howsoever caused.
4.3 SOTA Easykall will have no liability to the Customer and the Customer will indemnify, defend and hold harmless
SOTA Easykall against all loss, damage or expense, including legal fees and costs of litigation, arising from claims of a
third party where such claims arise in whole or in part from misuse of the Service by the Customer its employees
or agents.
4.4 Nothing in this Agreement shall have the effect of excluding or limiting the liability of SOTA Easykall for death or
personal injury resulting from its negligence or any other liability that may not be excluded or limited as a matter
of the law of England.
4.5 The laws governing telecommunications in certain Countries provide for open competition and accordingly
this gives SOTA Easykall the right to originate telephone calls for termination. The 2nd Number service has been
developed for consumers within the countries to use while outside their home markets. In certain territories, the
telecoms market may still be heavily regulated and accordingly restrictions over originating telephone calls from a
mobile or personal computer may exist. SOTA Easykall offers no warranty that your use of our services will not infringe
the rights of Telecom Companies or other parties and accepts no responsibility for any unlawful use. You are
responsible for observing any restrictions on such use according to the Telecoms laws applicable in the
jurisdiction of its use.
4.6 The provisions of this Clause 4 shall continue to apply notwithstanding termination or expiry of this
Agreement. - Intellectual Property Rights
5.1 The intellectual property rights relating to the Products, and Services including without limitation all patents,
trademark, copyright and rights of like nature shall remain the property of SOTA Easykall and its licensors.
5.2 The Customer shall not be entitled to use the name, trademark, trade names or other proprietary identifying
mark or symbol of SOTA Easykall or its suppliers without SOTA Easykall prior written consent. - Termination6.1 SOTA Easykall shall have the right to terminate this Agreement in whole or part immediately by
written notice to the Customer.
6.2 Without prejudice to its other rights, SOTA Easykall may disconnect, suspend the Service, and or terminate this
Agreement by notice in writing to the Customer in the event that:
6.2.1 the Customer does not use the Service for 3 consecutive months;
6.2.2 SOTA Easykall is obliged to comply with an order instruction or request of government, an emergency service
organisation or other competent authority;
6.2.3 SOTA Easykall needs to carry out emergency works to the Service or its network; or
6.2.4 if and when the Customer’s pre-paid credit is exhausted.
6.3 SOTA Easykall will terminate the Agreement without prior notice to the Customer if the Customer is suspected, in
SOTA Easykall reasonable opinion, of involvement with fraud or attempted fraud or acts which are defamatory,
offensive, blasphemous, seditious, abusive, obscene, illegal or menacing character in connection with use of the
Service.
6.4 The Customer shall have the right to terminate this Agreement in whole or part immediately by written notice
to the Customer in the event that:
6.4.1 SOTA Easykall modifies the charges under clause 4.2 or the conditions under clause, and then the Customer shall
have the right to terminate this Agreement in whole or part immediately by written notice to SOTA Easykall within
fourteen days of the relevant changes;
6.4.2 the Customer gives to SOTA Easykall not less than 30 days written notice of termination. - Consequences of Termination
7.1 Termination of the Agreement shall not affect either party’s accrued rights or obligations hereunder as at
termination or any rights or obligations which are expressly referred to, or made by implication, and shall continue
after this Agreement has ended. - Confidentiality
8.1 During the Initial Term of this Agreement and after termination or expiration of this Agreement for any reason,
the Recipient Party:
(a) shall not use Confidential Information for a purpose other than the performance of its obligations under this
Agreement;
(b) shall not disclose Confidential Information to a person except with the prior written consent of the Disclosing
Party or in accordance with Clauses 8.2 and 8.3.
8.2 During the term of this Agreement, the Recipient Party may disclose Confidential Information to any of its
directors, other officers, employees and sub-contractors (a “Recipient”) to the extent that disclosure is reasonably
necessary for the purposes of this Agreement. Where SOTA Easykall is the Recipient Party, it can disclose Confidential
Information to any SOTA Easykall group company.
8.3 The Recipient Party shall ensure that a Recipient is made aware of and complies with the Recipient Party’s
obligation of confidentiality under this Agreement as if the Recipient was a party to this Agreement.
8.4 Clauses 8.1 to 8.3 do not apply to Confidential Information which:
(a) at the date of this Agreement, or at any time after that date, becomes publicly known other than by the
Recipient Party’s or the Recipient’s breach of this Agreement;
(b) can be shown by the Recipient Party to the Disclosing Party reasonable satisfaction to be known by the
Recipient Party before disclosure by the Disclosing Party to the Recipient Party; or
(c) is required to be disclosed by law or by the rules of any stock exchange to which the Recipient Party is
subject.
- Privacy Policy
9.1 In the case of any Customer who is an individual about whom SOTA Easykall processes personal data, the following
shall apply:
9.1.1 SOTA Easykall may process such personal data for the purposes of administering the relationship with the
Customer and, as part of its use of such data, may transfer that data to other SOTA Easykall companies in other
jurisdictions;
9.1.2 SOTA Easykall may also, from time to time, use such personal data to provide the Customer, whether by
telephone or facsimile or electronic mail or other means of communication, with details of promotions, products
and services of SOTA Easykall may be of interest to the Customer. The Customer may opt-out from receiving this
information by writing to SOTA Easykall;
9.1.3 SOTA Easykall may use credit scoring or carry out a credit check when considering the Customer’s application
and also when operating account(s) or making credit decisions or otherwise providing the Services or Goods;
9.1.4 In the same circumstances, SOTA Easykall may search the files of credit reference agencies, who may keep a
record of the search and the Customer authorises SOTA Easykall to do so.
9.1.5 Information about the Customer’s debts owed to SOTA Easykall may be disclosed to credit reference agencies
where the Customer has fallen behind with its payments; the amount owed is not in dispute; the Customer has
not made proposals satisfactory to SOTA Easykall for repayment of its debt following formal demand; and the Customer
has been given at least 28 days’ notice of its intention to disclose;
9.1.6 SOTA Easykall may process customer information for the Services for the prevention or detection of fraud, and to
deal with customer enquiries;
9.1.7 If the SOTA Easykall account is a joint account held by two or more persons, SOTA Easykall may share information
about the Customer and the conduct of the joint SOTA Easykall account with the other person(s). SOTA Easykall may share
information about the Customer and the conduct of the SOTA Easykall account with any person to whom SOTA Easykall
transfers its rights or obligations under this Agreement;
9.1.8 SOTA Easykall may share Customer’s personal information with other companies, however, those companies can
only process this information according to the instructions SOTA Easykall gives them; and
9.1.9 SOTA Easykall may receive requests from the producers of directories, and following this SOTA Easykall acting in
accordance with the relevant data protection legislation will notify its Customers and give them the full opportunity
to object to their data being disclosed.
9.2 By entering into this Agreement, the Customer expressly agrees to the use of personal data for the purposes
described in Clause 9.1. 9.3 To help improve SOTA Easykall data service and in the interests of security it may monitor
and/or record the Customers telephone calls with it.
9.4 The Customer undertakes promptly to provide SOTA Easykall free of charge with all information and co-operation
that SOTA Easykall may reasonably require to enable it to proceed without interruption with the performance of its
obligations under this Agreement. - New Terms and Conditions
SOTA Easykallnotice (including by notice using the website below) or without notice if there is a valid reason. A valid reason
shall include an increase in interconnection, carrier or related costs payable by Easykall. These changes to the
Terms and Conditions shall be displayed on the SOTA Easykall website at www.qtglobaconcepts.com and can be
requested by writing to or phoning SOTA Easykall customer service department. - Force Majeure SOTA Easykall shall not be liable for any delay or failure to perform its obligations under the
Agreement if such failure results from circumstances beyond SOTA Easykall reasonable control. - General
12.1 any failure to exercise or delay in exercising a right or remedy provided by this Agreement, or by law does
not constitute a waiver of the right or remedy or a waiver of other rights or remedies. No single or partial exercise
of a right or remedy provided by this Agreement or by law prevents further exercise of the right or remedy or the
exercise of another right or remedy.
12.2 SOTA Easykall may transfer, assign or delegate any or all of its rights under this Agreement to any party and it
may assign any or all installation and repair works of the Product to a SOTA Easykall appointed supplier or
subcontractor. The Customer may not assign or transfer or delegate, any of its rights or obligations under this
Agreement without the prior written permission of SOTA Easykall.
12.3 A notice under or in connection with this Agreement shall be in writing and may be delivered personally or
sent by first class post to the address of the relevant party set out above, or to such other address as the relevant
party may specify by notice to the other in accordance with this Clause 12.3.
12.4 SOTA Easykall may vary these Terms and Conditions as a direct result of new legislation, statutory instruments,
government regulations or licences, or similar events, provided that such variation shall be limited to the extent
deemed by SOTA Easykall to be necessary for these purposes and following written notification to the Customer.
12.5 This agreement is made between the parties for the benefit of the parties and is not intended to be for the
benefit of or enforceable by any other person and neither party can declare itself a trustee of the rights under this
agreement for the benefit of any such person. The provisions of the Contract (Rights of Third Parties) Act 1999
shall not apply to this Agreement.
12.6 1f any provision set out herein shall be held by any court to be invalid or unenforceable, the validity or
enforceability of such provision shall not affect the other provisions or Clauses of the Agreement which shall
continue in full force and effect.
12.7 All Clauses in the Agreement which are either expressed to survive or which are by implication intended to
survive termination or expiry of the Agreement will continue to survive notwithstanding termination or expiry of the
Agreement.
12.8 The headings in this Agreement are inserted for convenience only and shall not affect the construction of
this Agreement. - Entire Agreement This Agreement represents the entire agreement and understanding of the parties with
respect to the subject matter hereof and supersedes all prior understanding and representations, whether written
or oral (whether innocently or negligently) upon which the other party relied in entering into this Agreement,
except for any fraudulent misrepresentations. - Governing Law
14.1 a person who is not a party to this Agreement has no right under to enforce any Terms or Conditions of this
Agreement.
14.2 This Agreement shall be governed and construed according to the laws of England and any disputes or
proceedings shall be subject to the non-exclusive jurisdiction of the English courts.
If you have any questions regarding SOTA Easykall Terms & Conditions of Service please contact
admin@easykall.co.uk
